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Frequently Asked Questions

Will you keep my order and personal information confidential?

We appreciate our customer’s choice and respect their confidentiality. All information collected during a cooperation process between you and the service may be used only to improve the quality of the paper and accelerate the writing process. Any third parties have access to customer’s personal information.

Is it safe to pay for the order that is not yet ready? belongs to a group of services which work with pre-paid orders. It is a usual practice in a sphere of academic writing. Hundreds of students have come to us and stayed completely satisfied. We take care of both your and reputation. 

Do you offer pre-written content? deals only with original materials. Every order has its requirements, and members of our team do their best to create fresh ideas and creative approaches. The work on each order stars from scratch.

Can I get my money back if something goes wrong?

We work with writers who are old hands in this business and deal with every order exceptionally responsibly. If there is something you don’t like in your paper, first you can use an option of three free revisions. In most cases, it’s enough to fix misunderstandings and improve the paper. You can also get your money back as our money-back guarantee policy provides it. 

Do you offer any discounts to customers?

Admittedly, we encourage our customers to continue collaboration with For that reason, we created a flexible discount system.

What will happen if the customer doesn’t like a final result?

If you find some aspects of the paper, you can use an opportunity to revise it without additional payment. Every customer accesses three free revisions.

Who will write my paper?

Our service hires only English speaking writers from different parts of the world, such as the USA, UK, Canada, Australia, and New Zealand. In addition to a corresponding degree, our writers must pass qualification tests to confirm a necessary level of knowledge. 

My writer doesn’t meet a deadline, what’s next?

If such things occur, you should immediately contact our customer support team and inform them about an incident. It may happen that the writer has finished and uploaded the order, but for some technical reasons, you can see it in your account. If the writer is actually late, and that situation highly unlikely, our managers contact the writer and find out all details. When a deadline is missed because of the writer’s fault, the money will be refunded according to our Money Back Guarantee policy.  

In what way can I communicate with my writer?

To get the best result, both the customer and the writer need to look in one direction and keep in touch. You can contact and share any additional instruction through the messaging system in your account.

What is included in the price I pay?

You pay only for the main content – the body of the paper. For example, you ask for seven pages, and you will receive them plus a title page and references for free.